On May 1, 2009 Mid-Atlantic ProTel acquired Communicom Beep's paging division. We would like to welcome you to Mid-Atlantic ProTel.

Below you may find the answers to some of your questions. Please feel free to contact our toll free customer support department at (888) 453-4224 for additional information. Don't forget to check back periodically for updated information.

 

Who is Mid-Atlantic ProTel?

Will my paging service coverage area change?

Will my rate change?

Where can I purchase a new pager?

Where do I pay my bill?

What if I pay my bill with cash?

Why did my billing date change?

What other products and services does Mid-Atlantic ProTel offer?

 

Who is Mid-Atlantic ProTel?

Visit the About Us section of our website for information on our company and services we offer.

 

Will my paging service coverage area change with this transition?

No, there will be no changes to your coverage. You may even be eligible for additional coverage at no extra charge, contact our customer service department at (888) 453-4224 for eligibility.

 

Will my rate change?

No.

 

Where can I purchase a new pager?

You may continue to visit your local Communicom Beep store during this transition to purchase a new pager, or you may call our toll free customer service number (888) 453-4224 to place an order for a   pager. Orders placed before 2PM will be shipped the same day with free overnight shipping. 

 

Where do I pay my bill?

You can mail your payment to 51 Aikens Center, Martinsburg WV 25404, or call our toll free billing number (888) 711-1173 to make a credit/debit card payment over the phone.

 

What if I pay cash for my service?

You may continue to make payments at your local office during this transition. Information will be communicated to you at a later date with any changes.

 

Why did my billing date change?

Your services are now being billed through our new billing system. Your invoices will now include detailed billing information for each pager. Upon request you may also add usernames to print for each pager on your invoice, please contact customer service at (888) 453-4224 to add this feature to your bill. Your next bill will print on the 1st of the month and will be due on the 25th of the month.

 

What other products and services does Mid-Atlantic ProTel offer?

In addition to messaging and paging devices, we offer 24 hour call center services (call us today for bundle pricing). Visit www.intouchcallcenter.com for additional information.

AT&T cellular phone equipment and services available in select areas, please call (888) 453-4416 for availability and pricing.